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Internship24 – SA Career Portal for Students and Graduates Programmes 2024 & 2025

AVBOB: Graduate Internships 2024/2025

AVBOB Invites Unemployed Graduates to Apply for the Graduate Internships 2024/2025


Closing Date: 30 August 2024
Job Type: Internship
Location: Graaff-Reinet, South Africa


Internship Description

The areas of responsibility include but are not limited to:

  • Deliver a positive and professional client service experience to branch customers.
  • Manage client inquiries at branches and document activities and outcomes.
  • Escalate customer complaints or complex queries to supervisors and branch managers in a timely manner.
  • Provide clients with technical assistance on products and services offered by AVBOB Member Value.
  • Build positive client relations by checking in regularly and following up on active processes.
  • Maintain client records and documenting processes.
  • Through post-service surveys, identify potential client service concerns and facilitate proactive intervention steps.
  • Keep an eye on emerging trends in client services and assist the team in leveraging these trends.
  • Recommend product improvements based on client service feedback.

Requirements

  • Financial Degree
  • Accounting / Economics Degree
  • BSc Information Systems
  • Marketing Management Degree
  • Business Administration Degree

Skills and Experience

  • Data Analytics
  • Sales Experience is advantageous
  • Customer Service experience advantageous
  • Problem-solving
  • Resilient and able to work under pressure.
  • Effective communication skills both written and verbal.

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